Shipping & Returns Policy

Shipping Policy

Thank you for your purchase ! We will get your order to you as soon as possible but sometime during peak times eg. Christmas we may need a little longer than usual. We aim for a turn around time of 24-48 hours. 

Pre- Order Policy

All pre-orders are final and non-refundable if you have a change of heart or mind. 
All items ordered with a pre-order item will be delivered at the time of the pre-ordered item coming into stock. 

Please note that delivery dates are an estimate and this date may change subject to shipping and other factors. We appreciate your patience and understanding.

 

RETURNS POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit, or an exchange. Please see below for more information on our return policy. 

RETURNS 

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

STORE CREDIT 

All returned items must be in new and unused condition, with all original tags and labels attached. Once your return is received and inspected you will be notified that we have received your returned items. All returns will be processed promptly and a store credit excluding shipping costs will be emailed through your supplier email. 

RETURN PROCESS 

To return an item, place the item securely in its original packaging including any tags or inclusions and proof of purchase., and mail your return to the following address:
126 William Street, Rockhampton Queensland 4700.
Attn: Returns With Love, Bambino  

EXCEPTIONS  
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.    

QUESTIONS
If you have any questions concerning our return policy, please contact us at: withlovebambino@gmail.com